Cristina GalalaeView all posts

Senior Lecturer (Associate Professor) in Marketing at the Open University Business School (UK) and a Senior Fellow of Higher Education UK. Her research lies at the intersection of consumer behaviour, critical diversity scholarship and multicultural marketing. A significant part of Cristina’s work focuses on understanding the socio-historical contexts and the experiences of people who are marginalized by the market and / or by the marketing discipline. Cristina’s research has been published in outlets such as the Journal of Public Policy & Marketing, Journal of Business Research, Consumption, Markets and Culture, Journal of the Association for Consumer Research, Research in Consumer Behavior, and The Conversation. She has secured research funding from UK research councils, European funders, and professional associations.

Between Recognition and Exoticisation via Marketing Practices and Market Structures: The Case of Roma in Romania

Abstract This paper illustrates how marketing scholarship, seldom explored in Romani Studies, can provide a lens for understanding the realities of Roma as marketplace consumers. It integrates a critical review of ethnic marketing studies with evidence from secondary data produced in Romania. Viewed through a marketing mix lens, findings show how marketing practices and market structures contribute to the marginalisation and exoticization of Roma. The paper’s contribution is twofold: (1) it indicates areas for future academic and managerial work aimed at more inclusive marketing practices to benefit all consumers in a multicultural marketplace, including Roma; (2) it demonstrates the value of interdisciplinary work for marketing and Romani Studies.

Keywords Roma consumers; ethnic marketing; inclusive marketplaces; marketing mix; Roma in Romania ... Citește mai mult